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Payments and Automatic Charges

1. Payment Processing

Payments for the Services are processed using third-party payment processors and banking institutions.

Permanent Systems LLC (Georgia) provides the Services but does not itself act as a payment institution or financial intermediary.

Payment processing is subject to:

  • the rules and technical requirements of payment processors and banks;
  • applicable banking and financial regulations;
  • the terms and policies of the selected payment method.

2. Payment Processor and Banking Institutions

Payments may be processed through third-party payment processors, merchant-of-record providers, and/or banking institutions, including international payment service providers and local financial institutions, depending on the payment method and customer location.

Such institutions:

  • are responsible for transaction authorization, settlement, and compliance checks;
  • may approve, decline, delay, reverse, or block transactions in accordance with applicable law and internal policies;
  • do not provide the Services and are not responsible for the operation of the Services.

Permanent Systems LLC (Georgia) is not responsible for actions or omissions of payment processors or banks acting within their regulatory obligations.


3. Initial Payment

When a Tenant activates a paid subscription or otherwise purchases paid access to the Services, the Tenant authorizes an initial charge using the payment method provided.

The Tenant represents and warrants that:

  • it is authorized to use the selected payment method;
  • sufficient funds or credit are available;
  • billing and payment information is accurate and complete.

4. Recurring Payments and Automatic Charges

Unless expressly stated otherwise, subscriptions renew automatically.

By activating a subscription, the Tenant authorizes recurring charges on an automatic (non-acceptance) basis, without requiring additional confirmation for each billing period.

Recurring charges are performed in accordance with:

  • the selected subscription plan;
  • the applicable billing cycle;
  • the pricing and billing information in effect at the time of each charge.

5. Responsibility for Billing Information

The Tenant is solely responsible for:

  • maintaining valid and up-to-date payment information;
  • ensuring continued authorization for recurring charges;
  • resolving any issues with its bank or payment provider.

Permanent Systems LLC (Georgia) is not responsible for failed payments resulting from expired cards, insufficient funds, or payment method restrictions.


6. Failed Payments and Chargebacks

If a payment fails or is rejected:

  • access to paid features may be restricted or suspended;
  • retry attempts may be performed in accordance with processor rules;
  • outstanding amounts remain payable by the Tenant.

Initiating chargebacks or payment reversals without prior communication may be treated as a violation of the Terms and may result in suspension or termination of access to the Services.


7. No Storage of Payment Card Data

Permanent Systems LLC (Georgia) does not store full payment card details.

Payment card data is processed and stored by payment processors in accordance with their security standards and applicable regulations.


8. Relation to Other Billing Terms

This section should be read together with:

  • the Subscriptions section;
  • the Pricing and Fees section;
  • the Invoices and Billing Records section;
  • the Refunds and Credits section;
  • the Taxes section;
  • the Suspension for Non-Payment section;
  • the Billing & Payments documentation as a whole.